PRIVACY POLICY
Last updated: January 31, 2026
Ever Moment (“we,” “us,” or “our”) operates this website and online store (the “Services”) to provide customers with a curated shopping experience. Our store is hosted on Shopify Inc. (“Shopify”), which enables us to sell our products and services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us through the Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you. This does not include anonymized or de-identified information.
Depending on how you interact with the Services, we may collect the following categories of personal information:
- Contact information: Name, billing address, shipping address, email address, and phone number
- Payment information: Payment method details, transaction data, and payment confirmation (processed securely by third-party payment providers)
- Account information: Username, password, preferences, and settings
- Order information: Products viewed, added to cart, purchased, returned, exchanged, or canceled
- Customer communications: Messages you send us, including support inquiries
- Device information: IP address, browser type, device identifiers, and network information
- Usage data: How you interact with and navigate our website
Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you place an order, create an account, or contact us
- Automatically through cookies and similar technologies when you use our website
- From service providers that assist us with payments, shipping, analytics, and customer support
- From third-party partners where permitted by law
How We Use Your Personal Information
We use personal information for the following purposes:
Providing and Improving Our Services
- Processing orders and payments
- Fulfilling and shipping purchases
- Managing accounts and preferences
- Handling returns, exchanges, and customer support
- Improving website functionality and user experience
Marketing and Advertising
- Sending promotional emails and marketing communications (you may opt out at any time)
- Displaying relevant advertisements on our website and third-party platforms
Security and Fraud Prevention
- Verifying identities and transactions
- Detecting fraudulent, unauthorized, or illegal activity
- Protecting the integrity and security of our Services
Legal and Compliance Purposes
- Complying with applicable laws and regulations
- Responding to lawful requests from authorities
- Enforcing our policies and terms
How We Share Personal Information
We may share your personal information in the following circumstances:
- With Shopify and trusted service providers (payment processing, shipping, analytics, customer support)
- With marketing partners for advertising and promotional purposes, in accordance with their privacy policies
- With affiliates within our corporate group
- For legal reasons, such as compliance with legal obligations or protection of rights
- During business transactions, such as a merger, sale, or restructuring
We do not sell personal information in the traditional sense.
Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve its services. Your information may be transferred and processed outside your country of residence.
To learn more about how Shopify handles personal information, visit:
👉 https://privacy.shopify.com
You may also manage your privacy preferences through the Shopify Privacy Portal where applicable.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website, analyze traffic, and support marketing efforts. You may manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
Children’s Privacy
Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Data Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion
- Request data portability
- Opt out of targeted advertising or marketing communications
You may exercise these rights by contacting us using the details below. We may need to verify your identity before fulfilling your request.
We will not discriminate against you for exercising your privacy rights.
International Transfers
Your personal information may be transferred to and processed in countries outside your place of residence. Where required, we rely on appropriate legal safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
📧 Email: support@evermoment.co